Ofqual code: 603/3979/2
Guided Learning Hours: 82 hours
Credit value: 16
The Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver will provide learners with an appropriate mix of knowledge and skills to support their professional development in the role of a taxi or private hire driver, helping them to meet and adapt to the challenges they face on a daily basis.
It will develop essential knowledge in areas such as health and safety in the taxi work environment; vehicle maintenance and safety inspections; routes and fares; safe transport of passengers; luggage and parcels; providing a professional customer service, and an understanding of relevant licensing regulations that relate to the operation of taxi and private hire operations in England. Learners will also develop the skills necessary to support passengers who require mobility assistance or the use of a wheelchair.
